Make it Easy to Skip or Reschedule Subscriptions

Create brand loyalty by fitting in with the varied schedules and needs of your subscribers.

Implementation

  • Ease of Setup
  • Speed to Market
  • Potential ROI
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What is this superpower?

Create brand loyalty by fitting in with the varied schedules and needs of your subscribers.

Why is it important for growth?

Sometimes your customer just wants to skip this month’s shipment. Not knowing how to do so leads to subscription cancellations. Improve retention by making it easy to skip or reschedule a delivery when your subscribers try to cancel. We’ve seen these simple tactics increase LTV by 30%.

How can brands take advantage of this?

Customers will sometimes try to cancel a subscription when they’re actually interested in trying a different product. Not being able to figure out how to swap leads to unnecessary churn. Make it easy for your customers to change which product they’re subscribed to when they try to cancel.

About this partner

Recharge is the leading subscription payments solution, helping ecommerce merchants of all sizes launch and scale subscription offerings. Recharge’s subscription billing and payment management solutions are designed to help merchants grow by increasing revenue and customer lifetime value while reducing operating costs and churn.

Powerups

Integrations with other platforms that make this superpower even more impactful.

Improve Subscription Communications with Klaviyo

Working with Klaviyo to create communication flows is the best way to mitigate customer churn. Education is such a huge piece of the subscription experience, enabling Klaviyo to superpower those conversations leads to better retention.

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