Urgent Extended-Hours Support

If you require mission critical urgent support outside our standard hours, please provide as much detail as possible below.

Extended-hours support is charged at USD $500/hour with a minimum charge of 1 hour.

Beware: once this form is submitted, our extended-hours support process will be activated immediately and the fee will be added to your account.

We do not guarantee immediate support but will do our best to respond as quickly as possible.

If it is not mission critical and can wait until we are in the office, please simply email support@lucid.nz.